Shipping policy

Shipping Policy

Last Updated: May 4, 2026

At LorvetaMarket, we are committed to providing our customers worldwide with a fast, reliable, and entirely transparent shipping experience. Because we offer a diverse range of products across multiple niches, we have streamlined our global fulfillment framework to ensure your orders are processed and delivered efficiently, no matter your destination.

Please review our operational shipping practices, timelines, and terms below.

1. Shipping Policy at a Glance

To help you easily track and anticipate your package, here is a quick summary of our standard shipping operational framework:

Shipping Detail Timeline & Information
Order Cut-off Time 5:00 PM (GMT), Monday – Friday
Order Processing Time (Handling) 0 - 1 Business Day (Monday – Friday)
Shipping Time (Transit) 1 - 2 Business Days (Monday – Friday)
Total Estimated Delivery 1 – 3 Business Days
Shipping Costs £0.00 (Free Shipping on All Orders)
Geographic Coverage We ship to all countries worldwide

2. Order Processing & Handling Time

Our fulfillment team works diligently to ensure items leave our facilities as quickly as possible.

  • Handling Window: All orders are processed and prepared for shipment within 0 to 1 business days.

  • Daily Cut-off Time: Orders placed before 5:00 PM (GMT) Monday through Friday enter our processing cycle immediately on the same day. Orders placed after 5:00 PM, over the weekend, or during standard public holidays will be completed the next immediate business day.

  • Operating Schedule: Our warehouse and processing frameworks operate Monday through Friday, from 8:00 AM to 10:00 PM.

3. Shipping Time & Transit Delivery Window

Once your package has been successfully packed and handed over to our premier delivery couriers, the estimated transit timeline is as follows:

  • Shipping Time (Transit): 1 to 2 business days.

  • Total Estimated Delivery: Combining our rapid handling and courier transit times, you can expect your package to arrive at your designated delivery address within 1 to 3 business days total.

  • Tracking Your Order: As soon as your items are dispatched from our facility, an automated shipping confirmation email containing a live tracking link will be sent to the email address provided at checkout. Please allow up to 24 hours for the courier tracking network to refresh with active updates.

4. Worldwide Free Shipping Coverage

We are proud to state that we ship to all countries and offer Free Shipping on all orders globally. There is no minimum purchase requirement to unlock free delivery. Whether you are buying locally or purchasing from an international destination, we partner with reliable global courier networks to guarantee that your items cross borders safely and securely at zero delivery cost to you.

Please note that local customs procedures, import checks, or extreme weather conditions within destination territories can occasionally affect final transit speeds beyond our planned operational windows.

5. Shipping Costs, Duties, & Tax Transparency

We believe in full financial clarity. We do not charge any hidden or unstated handling fees at completion.

  • At Checkout: The shipping cost will always reflect as £0.00 / Free.

  • Customs and Import Taxes: For international shipments entering countries outside the United Kingdom, local customs duties, clearance fees, or territory taxes may be applied by the destination country's customs authority. These charges remain the clear responsibility of the buyer.

6. Damaged or Missing Shipments

We take great care in packaging our multi-niche catalog safely. However, if your package arrives visibly broken, open, or damaged, or if your package has not arrived within our maximum estimated 3 business days delivery window, please take the following steps:

  1. Document any outer box damages by taking clear photographs immediately.

  2. Contact our administrative logistics support team at Contact@VLorvetaMarket.com within 48 hours of delivery or the missing transit timeline.

  3. Provide your full name and original order number so we can file an immediate investigation with the courier and arrange a prompt replacement or resolution.

7. Operational Consistency

This Shipping Policy functions synchronously alongside our standard store guidelines:

  • Return Authorization Window: Eligible items can be returned within 30 days from the documented date of delivery.

  • Refund Window: Once an authorized return item is inspected at our warehouse, approved payment refunds are completely processed back to your original source inside a 14 business days timeline.

8. Official Contact Matrix

For tracking adjustments, delivery issues, or questions regarding our logistics fulfillment network, please connect directly with our active support channels:

  • Store Name: LorvetaMarket

  • Online URL: LorvetaMarket.myshopify.com

  • Support Email: Contact@VLorvetaMarket.com

  • Office Address: 5 George St, Watford, England WD18 0SQ, United Kingdom

  • Phone Number: +44 2088314200

  • Business Hours: Monday-Friday 8am-10pm